We conduct research at any scale. In Serbia, Europe, and beyond.
We have over 86 researchers, analysts, and recruiters for your projects.

4 years of experience
703 completed projects
86 researchers on our team
40% of experts have 5+ years experience
Trusted by leading companies
Avito HeadHunter Joom S7 Airlines FLO Zajmer Gazprom Manychat PIK Auto.ru Sovkombank Client Yandex Taxi Raiffeisen Bank X5 Group Rostelecom Lamoda SuperJob VKontakte Rambler Rusprofile Stilnye Kuhni 10money Yandex Go Metr Kvadratny LitRes 2GIS Topaz SKFU
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Why work with us

We take on any challenge

We adapt methodology to your specific business challenge. No template approaches — every project gets a custom design.

We won't waste your time

Fast brief approval and project kickoff. We value your time as much as research quality.

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Backed by 700+ projects

700+ completed projects across industries — from fintech and e-commerce to logistics and healthcare.

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We integrate into your workflow

We become part of your team for the duration of the project. Same tools, same rituals, same pace.

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Save your resources

Focused approach — you get research expertise without the overhead of building an in-house team.

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We find the right respondents

In-house recruitment team. We find and screen the right participants for any audience segment.

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The right method for every question

Interviews, usability testing, JTBD, CJM, design sprints, surveys, competitive analysis — we match the method to the question.

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Multilingual research

We conduct research in Russian, English, Serbian, and other languages with native-speaking researchers.

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Embedded researchers worldwide

Our researchers live in Serbia, Dubai, Kazakhstan, and Uzbekistan. They know the local context, culture, and market. We help companies localize products for these markets.

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AI-enhanced research

We augment our researchers with AI tools — not to replace human judgment, but to increase speed and depth of analysis. A professional, proven approach to using AI in research.

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Training & mentoring

Webinars, hands-on training, and mentoring on AI for research — for companies, startups, small businesses, and individual professionals looking to sharpen their skills.

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Product and project managers, UX researchers and companies come to us when:

Not enough internal resources

Cloud Research specialists can fully take over a task or join the work at any stage.

Not enough internal expertise

An external researcher helps the team gather more data and achieve higher-quality results.

Want to try working with a researcher

A first research project helps understand whether a permanent specialist is needed on the team.

We can help you

Market, audience & competitor analysis

Customer needs & experience research

Product concept validation

Prototype & usability testing

Current solution audit & review

Product improvement analysis

How we do it

In-depth interviews & UX testing

Customer Journey Mapping (CJM) & JTBD

Surveys & structured client calls

Workshop & design sprint facilitation

Competitive & market analysis

Feedback & review analysis

People behind the research

Cloud Research is your long-term research partner. We free up your team, cut costs, and move fast. Agency-level quality at the speed of an in-house team.
Mikhail Pravdin
Mikhail Pravdin
Founder & research methodologist
Alena Zakharova
Alena Zakharova
Project lead, research methodologist, AI specialist

Frequently asked questions

How much does a project cost?
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Each project is priced individually based on scope, methodology, and timeline. Send us a brief — we have a template to make it easy — and we'll respond within one business day with an estimate.

How are you different from a research agency?
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You work directly with the researcher — no account managers in between. You get agency-level quality with the speed and flexibility of an internal team member. If a researcher isn't the right fit, we replace them at no extra cost.

How do you select researchers?
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We interview every researcher, review their portfolio, and collect feedback from previous clients. For each project, we present 2 to 6 candidates for you to choose from.

Do you sign NDAs?
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Yes. Every contract includes a standard NDA clause. We're also happy to sign your company's NDA or incorporate specific confidentiality requirements.

What deliverables do we get?
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Full research report with findings and recommendations. Interview transcripts are provided upon request. Format and structure are agreed upon during project kickoff.

How does contracting work?
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For Europe and Serbia, we work through a Serbian legal entity. Invoicing in EUR, digital contracts and invoicing, flexible contract terms adapted to your jurisdiction.

I'm a researcher. How do I join?
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Head to our For Researchers page and fill out the application form. We'll review your profile and get back to you.

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